Answers to Number Parking and Number Forwarding Questions
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What is my account number?
Your telephone number is your account number.
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Do I cancel my existing telephone service?
NO! Do not cancel your existing telephone service. When we port your telephone number to NumberGarage™ your service should be terminated. Expect a final invoice from the telephone service provider who used to have your telephone number. You can always go back to them if you choose. All you have to do is sign-up for voice services from them. They will then port your number back. If you are porting a number from a cell phone service, make sure there are not cancellation fees.
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Can I port more than one number?
We encourage you to use our services as much as possible. You will have a separate account for each number. We cannot port numbers in batches or multiples.
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Why would I port my telephone number to a company with no telephone service?
Just like a domain name on the Internet, you might own a domain name without Web services. This can be applied here with NumberGarage™ Park services.
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How do I change the number my “Forward" number is forwarded to?
After you login to NumberGarage.com, visit your “account manager” to change where your number is forwarded.
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Will I be charged each time I change the number my "Forward" number is forwarded to?
No. Not each time, but you should expect a charge ($2.95) after three (3) changes in a calendar month. There is also a 24 to 48 hour time delay for the forward to update.
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Where do calls go when my "parked" number is called?
A call to a telephone number "parked" with NumberGarage™ will hear a prerecorded message saying the number you have called is parked with NumberGarage™.
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Will I be charged minutes on my "forwarded" calls?
You do have 200 minutes built into your "forward" service from NumberGarage™. Anything over 200 minutes will be charged $0.05 per minute.
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Can I forward fax calls to my "forwarded" number?
Yes you can, but the quality is lost on the line, and not reliable. We do not recommend that you forward fax calls.
The owners are outstanding people with integrity, a quality hard to find in business today. The service is awesome and I couldn't be happier with this service and its owners. The FORWARD service saves me tons of money and I can count on honesty and accessibility from the owners.
-- Jim Isbell, Corpus Christi Texas
