Phone Fraud in the Workplace

While we’re all aware of the need to protect our personal passwords and credit card information, did you know that your phone system at work could also serve as a potential risk for fraud?

A recent article from RCR Wireless News highlights the threat black hat hacker’s pose when it comes to your voicemail and VoIP account service.

Here’s the quick and dirty…most malfeasance in telecom is made to make a profit off international phone calls by targeting small-to-medium sized businesses with plans outside of major carrier networks (think AT&T, etc.). Once they tap in, they can co-currently make hundreds of international calls and take a cut of the charges collected. Yikes!

The good news is, there are ways to protect your business –

  1. Enforce minimum 6-digit voicemail passcodes with stringent default requirements
  2. Do not allow call forwarding to international numbers
  3. Block calling to the countries that are the biggest offenders
  4. Lock out voicemail after multiple invalid attempts
  5. Disable international calling by default

Another idea is to have a NumberGarage™ technician take a close look at your phone number inventory to identify phone numbers that are rarely in use (as these numbers might pose the greatest threat for undetected fraudulent activity). From there, you can pinpoint numbers to either Park or Forward to another, more active phone line.

Not only will this help, but NumberGarage™ might be able to reduce your telecom expense, it’ll also give you more control over your phone number inventory and lower the vulnerability for a fraudulent breach as outlined by RCR Wireless News. Because we don’t forward international calls here at NumberGarage™, any lines hosted with our service would be further protected.

As always, happy (and safe) dialing!

– The NumberGarage Team

NumberGarage™ Offers Free Phone Number Origination

NASHVILLE, Tenn., March 4, 2015 /PRNewswire/ — NumberGarage™, a web-based service provider that converts landline and cellular phone numbers into virtual telephone numbers, announces a new feature for customers wanting to generate a new (or temporary) virtual phone number through the service.

By offering Free Phone Number Origination, NumberGarage™ customers can now create a virtual phone number at no cost.

For the past six years, NumberGarage™ has provided their PARK and FORWARD services exclusively to customers who port phone numbers in from another provider. The NumberGarage™ PARK service allows customers to maintain ownership of their phone number for future use at the very low cost of $4 per month. Staring at $9.95 per month, the NumberGarage™ FORWARD service allows customers to forward incoming callers to any U.S. phone number for much less than the average cost of phone service.

The new NumberGarage™ Phone Number Origination feature enables customers to:

  • Create a new phone number at no cost by waiving the activation fee
  • Use that phone number to forward incoming callers to any U.S. phone number
  • Port the phone number out to another provider at anytime

“We’re focused on keeping the NumberGarage™ platform simple,” said Jeff Heeren, founder and chief mechanic for NumberGarage™. “We based our number origination feature around existing customer feedback after finding that many people aren’t fond of giving out their real phone number for fear of receiving future telemarketing calls.

“Additionally, we’ve enhanced our web-based platform to help deliver a seamless, efficient user experience,” added Heeren.

Introduced in 2008, NumberGarage™ provides its PARK and FORWARD services for existing phone numbers. While continuing to offer a simple suite of services, the company is evolving to meet the changing needs of its current and future customers. The new NumberGarage™ Phone Number Origination feature is available now at


About NumberGarage™ 
Based in Nashville, Tenn., NumberGarage™ is a web-based service provider for virtual telephone numbers. Founded in 2008, the company offers two primary levels of service – PARK and FORWARD. With NumberGarage™ PARK your phone number to keep it for later or FORWARD your callers to stay connected for less. To learn more, visit

Video:  NumberGarage™ Virtual Phone Numbers

March 4, 2015 Press Release (Same info as above):