NumberGarage™ News

Tag Archives: Virtual Number

IN on NumberGarage™ / OUT on Viber®

Here at NumberGarage™, we’re an inbound call service. There are some customers that have asked how they can make outbound calls using their NumberGarage™ phone number.

One easy way to do this is to register your NumberGarage™ phone number with Viber®—awesome app that lets its users text, talk and video chat for free anywhere in the world.

Once you register with Viber® using your NumberGarage™ phone number, Viber® will call with an authentication code. After your account is confirmed, you can make outbound calls through Viber® so that your NumberGarage™ phone number will appear on the caller ID of the person you’re calling.

Using Viber® with your NumberGarage™ phone number is just a bonus when you want to make calls using your NumberGarage™ phone number.

NG - Calls Out using NumberGarage phone number

(click image above for LARGE view)

FreedomPop’s New “Private Phone”

A few weeks ago we wrote about FreedomPop’s close to free cell phone plan, and it looks like the LA based telecom company is at it again, this time launching a phone and mobile service that offers complete privacy – it encrypts all your communication and data use, which means private calls and texts plus anonymous internet browsing, no matter where you are. And to seal the anonymity deal, you can even pay for the product and your monthly usage plan with Bitcoin, so your identity is protected through every step of the process.

Read the press release here, then head to Freedompop.com/theprivacyphone for details.

Port? Park? VoIP? Is Telephony even a word?!

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It can be confusing. NumberGarage™ is here to break it down. These are a few questions you might have while choosing how to manage your extra phone numbers.

  • What am I doing when I port my phone number?

Think of it like this: your telephone number is an airplane, and the phone companies are the airlines (American Airlines®, Southwest Airlines®, etc.).  Wherever your number is ported (AT&T®, Verizon®, GoogleVoice®, NumberGarage™, etc.), that entity is providing service to your number for you, just like a plane sitting at the airport is serviced by an airline company. YOU are the pilot, which means you own your phone number.  You can choose where to port that number and when to fly away, which in telecom speak is called “porting out.”  When you port your number to NumberGarage™, that means we’re servicing your phone number for you.

If you don’t have an airline representing and servicing your plane, well, your airplane is abandoned and cannot fly. Your phone number works the same way – if you leave your current phone company without porting your number somewhere else first, the number has nowhere to go – you’ve just flown your plane into the Bermuda Triangle. Always make sure your number is safe in its new port before canceling service with your old provider.

  • What happens when I park my phone number?

Once a port is complete you can either park your number or forward your calls to a different one. When you park a phone number you are putting it in storage.  Back to the airplane analogy, you would have an airline that still services the plane, it would just be parked safely in a hangar for later use.  Simple as that.  People park numbers for all kinds of reasons: maybe they’re traveling for an extended period of time,  being deployed, or maybe they want to reserve a catchy phone number for a future business venture, or even prevent someone else from taking ownership of a particular number.

  • What is this “VoIP” thing all the kids are talking about?

      VoIP stands for Voice Over Internet Protocol, which is a fancy way to say talking over the internet instead of over wires up in telephone poles. NumberGarage™ and companies like us are VoIP service providers – we use the internet to meet your telephony needs!

  • Speaking of “telephony,” is that even a word?

Telephony is all things telephone. It’s technical definition is: the branch of science devoted to the transmission, reception, and reproduction of sounds, such as speech and tones that represent digits for signaling. Note 1: Transmission may be via various media, such as wire, optical fibers, or radio. Note 2: Analog representations of sounds may be digitized, transmitted, and, on reception, converted back to analog form. Note 3: “Telephony” originally entailed only the transmission of voice and voice-frequency data. Currently, it includes new services, such as the transmission of graphics information. 2. A form of telecommunication set up for the transmission of speech or, in some cases, other sounds. (from ATIS Telecom Glossary)

More telephony terms leaving you befuddled? Check out the Alliance for Telecommunications Industry Solutions (ATIS) searchable glossary here.

 

You will know when you need to PARK a phone number.

“When do you PARK a phone number?”

Or, “Why would I want to have a phone number with NO phone service?!” You will know when AND why at the time you need it. The customers who use NumberGarage™ services are full of their own reasons. We have customers with large phone number inventory (call us if you have over 100 phone numbers – pricing is based on volume). We have customers with one phone number they PARK and we have no reason why! We just want to make sure they have what they need from using our service, and we are grateful to be of service.

The garage is always full of phone numbers coming and going, porting in, and watching numbers port out. We have some customers who will be with us for years (as they already have). We have some who port in and port out as quickly as we say, “port complete.”

PARK is a NumberGarage™ service that is needed by those who use it. If you don’t need it, we are not trying to sell you the PARK service. We are not trying to sell you anything! We ARE trying to let people know about NumberGarage™ for the specific reason of remembering who we are.

“It is time to NumberGarage™ it!” Is what we want you to say.

Park, Forward, Connect.™ NumberGarage.com

Reliability is crucial when dealing in phone numbers, and protecting phone number owners phone numbers.

What is a “Virtual Number”?

© Joe Gough - Fotolia.com

You can think of a virtual telephone number as a number in the cloud. When that number is called, the caller is directed to another telephone number where it is answered. This is known as a remote call forward (RCF), and exactly what NumberGarage’s “Forward” service can do for you.

There are many reasons to turn your current landline, or cell phone number into a virtual number. You might want to save money, or consolidate callers to your exisiting cellular number. You might even move from one side of the country to another, and you want callers to continue to reach you.

We have recently seen a lot of small to medium sized businesses using the NumberGarage service. We are built for consumer use, and save our customers on average $50 a month from what they were paying for traditional landline services.

Wikipedia has a great definition of what a virtual number is here.

One of the best uses of our service we have seen is a plumbing company who has been buying telephone numbers from plumbing companies who go out of business, or vanity numbers having to do with plumbing terms. This entity has seen business grow with centralizing calls to their receptionist. We really do like to know how our customers use the NumberGarage service. Tell us your story.

Be cautious with unknown callers

A recent story from the San Antonio news channel 4 is alarming. The lesson learned here is to NOT enter a code into your phone when calling people you do not know. The scam allows others to take control of your inbound calls by taking control of your phone with the *72 code.

SAN ANTONIO — We want to warn you about a telephone scam that could trick you into a sky-high phone bill.  Jail inmates, and other scammers, have found a way to take control of your phone so they can run up charges.  News 4 WOAI Trouble Shooter Jaie Avila spoke to a local man who had it happen to him.

Here is how the scam works: The scammer tricks you into calling him, using the code *72.  On many phones, that code permanently forwards all of your incoming calls to the scammer’s phone.

Earlier this week, Tom Graham was awakened by a phone call, a recording told him it was coming from a prison inmate.  Without saying a word, the caller hung up.

Moments later a man called claiming to be a prison guard.

He said an inmate had called Graham by mistake, but Graham would be charged for the expensive phone call.

The guard said he could cancel the charge if Graham would call him back at a different number starting with the code *72.

“Being half asleep, I went and dialed it back and I let it ring twice and got to thinking something’s funny, and hung up.  But they had me by that second ring,” says Graham.

Graham’s phone stopped receiving incoming calls.

“I called the operator and explained I had a *72 call from Harris county,” adds Graham.  “She immediately said that it’s a scam going on all over.”

Once the scammer gets you to forward all your calls to his phone, he gives your number to his friends anywhere in the world.  They call him collect, or make long distance calls billing it to your number.  He accepts the charges, and you get the bill.

Graham’s phone company, AT&T, sent us this simple warning for customers: If anyone calling you asks you to input a strange code into your phone, simply hang up.

Fortunately, the people who hijacked Tom Graham’s phone only had time to make a couple of calls before the scam was discovered.

He has some advice too.  “Don’t fall for it.  They will take control of your phone.”

While AT&T uses the code *72 to activate call forwarding, you should be aware that other phone companies use different codes for that feature.