How Do You Know If You Need NumberGarage™?

Do you have a phone number you wish you could have kept?  We hear it all the time — “I wish I knew about you when we moved!”

If you’re moving, living abroad or have too many phone numbers to manage, you might want to learn more about NumberGarage™. We port phone numbers in and forward phone calls out — that’s it!

So what’s the big benefit? You get to keep the same phone number regardless of where you live, avoiding all the hassles of changing your contact info. This could mean a short-term solution while you settle in or a long-term opportunity to keep a legacy phone number that’s important to you.

Another example of when NumberGarage™ will come in handy is if you decide to live internationally for an extended period of time. In this case, you might choose to reactivate your phone number with a cellular carrier when you return to the United States.

While traveling abroad, there are TONS of options to help manage your communications. In fact, here’s a recent Forbes article detailing a laundry list of ways to approach call forwarding when traveling:

At NumberGarage™, we like to keep things simple (and affordable!). So what’s our solution? Just forward your U.S. phone number through NumberGarage™ to your Skype® or Google Voice® phone number. It’s arguably one of the easiest and most affordable ways to stay in touch with your callers while you travel.

With this approach, your callers won’t know what country you’re in unless you tell them! This is because their call to you is still considered a local call. The down side….depending on where you’re living, you might be answering calls when you should be sleeping 🙂

4 Ways to Find Your Cell (WITHOUT Your Landline. . .)

NumberGarage™ is dedicate to helping folks get rid of their landline bill while keeping their beloved phone number, but even we can agree that landline telephones still have one fantastically helpful use – finding your lost cell phone.

Aside from learning to stop losing it (and let’s be honest, no one’s doing that . . .) here are our favorite ways to track down the escape artist known as your cell phone without having to pay that pesky landline bill.

1. Our favorite: Just type in your number, click “make it ring!” and start running around your house. It’s free, it keeps your phone number private, and you don’t have to download yet another app.

2. The Find My iPhone and Find My Android apps both use GPS coordinates to locate your phone, which is helpful in cases a little more extreme than your average under-the-bed scenario. You do need another IOS device to use the apps, but the greatest feature is the ability to blast your ringtone at full volume, even if your phone is on silent mode.

3. Find your phone using your psychic abilities.

4. If your phone is really really lost (or stolen. . .), check out Put your phone’s IMEI (serial number) into their database and cross your fingers that some kind soul (or the police department. . .) has found it. You can also use the site to help reunite an orphaned phone with its owner, and even pre-register your phones IMEI.

Thanks to these handy tricks, you can save yourself from cell-separation and save yourself some cash.


FreedomPop’s New “Private Phone”

A few weeks ago we wrote about FreedomPop’s close to free cell phone plan, and it looks like the LA based telecom company is at it again, this time launching a phone and mobile service that offers complete privacy – it encrypts all your communication and data use, which means private calls and texts plus anonymous internet browsing, no matter where you are. And to seal the anonymity deal, you can even pay for the product and your monthly usage plan with Bitcoin, so your identity is protected through every step of the process.

Read the press release here, then head to for details.

Port? Park? VoIP? Is Telephony even a word?!

It can be confusing. NumberGarage™ is here to break it down. These are a few questions you might have while choosing how to manage your extra phone numbers.

  • What am I doing when I port my phone number?

Think of it like this: your telephone number is an airplane, and the phone companies are the airlines (American Airlines®, Southwest Airlines®, etc.).  Wherever your number is ported (AT&T®, Verizon®, GoogleVoice®, NumberGarage™, etc.), that entity is providing service to your number for you, just like a plane sitting at the airport is serviced by an airline company. YOU are the pilot, which means you own your phone number.  You can choose where to port that number and when to fly away, which in telecom speak is called “porting out.”  When you port your number to NumberGarage™, that means we’re servicing your phone number for you.

If you don’t have an airline representing and servicing your plane, well, your airplane is abandoned and cannot fly. Your phone number works the same way – if you leave your current phone company without porting your number somewhere else first, the number has nowhere to go – you’ve just flown your plane into the Bermuda Triangle. Always make sure your number is safe in its new port before canceling service with your old provider.

  • What happens when I park my phone number?

Once a port is complete you can either park your number or forward your calls to a different one. When you park a phone number you are putting it in storage.  Back to the airplane analogy, you would have an airline that still services the plane, it would just be parked safely in a hangar for later use.  Simple as that.  People park numbers for all kinds of reasons: maybe they’re traveling for an extended period of time,  being deployed, or maybe they want to reserve a catchy phone number for a future business venture, or even prevent someone else from taking ownership of a particular number.

  • What is this “VoIP” thing all the kids are talking about?

      VoIP stands for Voice Over Internet Protocol, which is a fancy way to say talking over the internet instead of over wires up in telephone poles. NumberGarage™ and companies like us are VoIP service providers – we use the internet to meet your telephony needs!

  • Speaking of “telephony,” is that even a word?

Telephony is all things telephone. It’s technical definition is: the branch of science devoted to the transmission, reception, and reproduction of sounds, such as speech and tones that represent digits for signaling. Note 1: Transmission may be via various media, such as wire, optical fibers, or radio. Note 2: Analog representations of sounds may be digitized, transmitted, and, on reception, converted back to analog form. Note 3: “Telephony” originally entailed only the transmission of voice and voice-frequency data. Currently, it includes new services, such as the transmission of graphics information. 2. A form of telecommunication set up for the transmission of speech or, in some cases, other sounds. (from ATIS Telecom Glossary)

More telephony terms leaving you befuddled? Check out the Alliance for Telecommunications Industry Solutions (ATIS) searchable glossary here.


What’s Your Phone Number Worth?

Phone numbers are valuable! Want some proof? Here are some of the world’s most expensive phone numbers:

  India, 2007: Phone Number 978-000-0000 sells at auction for $32,000

   USA, 2009:  867-5309, made famous by Tommy Tutone’s 1982 hit “Jenny” sells on ebay for $186,853.09.

File:Flag of the People's Republic of China.svg   China, 2003: Sichuan airlines pays $280,000 for 8888-8888.

   Quatar, 2006: An anonymous bidder pays the world record price of $2.75 million for the phone number 666-6666 at a charity auction.

Even if you didn’t pay nearly 3 million smackers for your phone number, you still know what a hassle it is to change your digits, or how convenient it can be to have the same home phone number for 15, 20 or 30 years. NumberGarage™ knows how valuable your number is to you, and we work hard to make sure you hang onto it!

Closest Thing to a Truly FREE Smartphone Plan We’ve Seen So Far:

The NumberGarage™ team is always looking for ways to get phone use costs as low as possible, and all of our very scientific research has led us to one important conclusion – Free is a very low price.  We’ve done some digging and discovered a smartphone plan from FreedomPop that is the closest thing to free we’ve seen so far. We’ve heard nothing but good things about FreedomPop – these guys are pioneering the concept of free (almost) smartphone usage, and they’re doing a darn good job of it. They’ve partnered with Sprint to offer customers 500MBs of data, 200 voice minutes, and 500 texts for the price of. . . wait for it. . .NOTHING (after you purchase their phone for the very reasonable price of $179. ). Once you’ve used your allotted data and minutes, you pay 1¢ per minute, 1¢ per text, and 2 1/2 ¢ per MB of data, and only as you use them.They have two other plans with more voice, texting, and data included in the monthly allowance for $7.99 and $10.99 a month. And we love that, just like NumberGarage™, there’s no contract, so you’re free to come and go as you please.

The problem? You can’t port your phone number to Freedompop, so to use their service you have to get a new number, which means all the hassles of making sure your friends and clients know how to reach you.

The solution? NumberGarage™. Port your old number into NumberGarage, forward all your calls to your new Freedompop phone, drop your massive cellphone bill, and save some serious cash.

Driving and Celling

We at NumberGarage™ love our phones (and YOUR phones!), but we DON’T love them while driving. Turns out you’re TWICE as likely to crash your car while doing anything on your phone, even checking that two-word text. Check out this article from for the stats on how dangerous using your phone while driving really is, and wait until you get home to read that text!

What is a Customer Service Record (CSR)?

When the NumberGarage™ Team submits a port request to a Local Service Provider (LSP) to port a customer’s telephone number there can be conflicts the customer is NOT aware of that may prevent the “port out” of the phone number.  For example, an “Address Mismatch” can prevent the release or “port out” of a telephone number.  There are service addresses, and billing addresses that are associated with an account.

NumberGarage™ requires the SERVICE ADDRESS, and “NO” a PO BOX will NOT work to successfully port a telephone number.  The service address is needed from the carrier who provides service to the phone number.  You would have to have a phone serviced inside your United States Post Office Box in order to use the PO BOX as your service address, and that is not possible.

When the customer does not know the correct address (or there are other conflicts with information), and the port request has been rejected multiple times we will request the Customer Service Record (CSR) of their account with their current service provider/telecommunications carrier.

What is a “Customer Service Record (CSR) ?”

Well, the Federal Communications Commission (FCC) has information on their website regarding this very specific information.  Here is a brief “cut and paste” from the website in regard to porting a phone number under the Local Number Portability Act (LNPA):

“LNPA WG [Working Group] Approved Best Practice on Customer Service Record (CSR) Requests:

CSRs are requested for a variety of reasons. In the context of porting, they may be requested to obtain information, e.g., Account Number, Customer Name, Address, etc., in order to accurately complete a Local Service Request (LSR) to initiate the porting process.

There currently is no industry standard on what information the Old Local Service Provider (OLSP) may require from the New Local Service Provider (NLSP) when the NLSP requests a Customer Service Record (CSR).”

Here is the link if you want to read what the LNPA Working Group at the FCC said back in 2011:

PLEASE NOTE: NumberGarage™ and its parent company (10) digit-inc are not carriers, and are resellers of telecommunications services in the voice over internet protocol (VoIP) area of the telecommunications industry. provides the value proposition of keeping a phone number ACTIVE while a person, or persons, business, or businesses are in transition.  We can FORWARD calls with NumberGarage™ FORWARD or not forward calls using our NumberGarage™ PARK service feature.

If we ask you for your customer service record (CSR) it is because we need it to port your number, and it will be a document (PDF, MSFT Word, Rich Text, or other format), but it will indeed be a document provided to you from your current service provider. If you can not provide your CSR to us when we ask you for it — well … we will not be able to port your number.

When Area Codes Run Dry

What happens when phone numbers run out in an area code? The area code in our hometown of Nashville, TN is (615). This area code has been used for Middle Tennessee phone numbers since 1954, and the available phone numbers for NEW subscribers will run out in two years or 2015. A NEW area code is needed, and the Tennessee Regulatory Authority (TRA) that decides the fate of what to do is making it difficult on themselves by creating a survey to determine what to do. NumberGarage™ would make the decision that ALL new subscribers receive the NEW area code. Keep reading and see what Option Two is proposing!!!

  • Option one involves an Overlay. An overlay would permit retention of all current 615 numbers, but require 10-digit dialing for local calls within the 615 area. All new subscribers would receive the new area code.
  • Option two involves a Split. Under a split, seven-digit dialing of local calls would remain within the area code, but would require approximately half of wireless and landline customers within the current area code to change their telephone numbers.

Here is the official document outlining this proposal.

All of the businesses in the (615) area code that could be faced with having a NEW phone number forced upon them would NOT be happy. It just does not make sense to force a NEW phone number on a business whose identity is their phone number.

The many fax numbers, cell phone numbers, landline numbers, DSL numbers that use phone numbers issued each day to NEW customers should just have the NEW area code given to them.

If you choose to use NumberGarage™ you are doing so because your phone number has VALUE to you, or your business. It is important to receive phone calls (or faxes), and NumberGarage™ was created for you specifically. Well, it was created to protect the ownership of a phone number.

You will know when to NumberGarage™ your phone number and we will be here for you when you are ready.

Ten-Digit, Inc. receives NumberGarage, LLC’s assets

NASHVILLE, Tenn., July 22, 2013 /PRNewswire/ — All assets of Tennessee-based NumberGarage, LLC, founded in 2008 byJeff Heeren of Nashville, Tenn., have been assigned to Ten-Digit Inc., also based in Tennessee. With this asset acquisition, Mr. Heeren has become the President and CEO of Ten-Digit Inc.

NumberGarage™ is a cloud-based remote call forward (RCF) virtual telephone number service and will continue to provide its NumberGarage™ PARK or NumberGarage™ FORWARD service features to consumers. With its acquisition by Ten-Digit Inc., is now able to aggressively scale with consumer and business customers.

When forming Ten-Digit Inc., Mr. Heeren purposely chose December 21, 2012, as the incorporation date. To play on the “end date” of the Mayan Calendar, he chose this date to mark the “beginning” of the new and improved NumberGarage™ and other products Ten-Digit Inc. will soon launch. Says Mr. Heeren:

“NumberGarage™ has an entirely new custom-built platform for processing subscription-based services, and we are using our platform to manage the customer acquisition funnel. Our NumberGarage™ PARK and NumberGarage™ FORWARD phone-number porting processes are still the core of the NumberGarage™ service.”

In addition to Mr. Heeren as the Ten-Digit CEO, the company also employs Calvin Froedge as Chief Technology Officer. Originally from Tompkinsville, Kentucky, Mr. Froedge now resides in Honolulu, and he was the key programmer on the new platform. Regarding Mr. Heeren, Mr. Froedge says:

“Jeff knows the NumberGarage™ service inside and out, and he has personally worked with the majority of the thousands of NumberGarage™ customers we have processed over the past five years. When rebuilding the NumberGarage™ platform, Jeff was able to concisely outline the streamlined workflow process we built. Our customers have their expectations exceeded because Jeff understands the many different factors that could cause delays in porting a telephone number.”

NumberGarage™ can currently port phone numbers to and from all 50 states and U.S. Territories, and also has the ability to work with Canadian phone numbers. According to Mr. Heeren,

“We have many inquires from Canada to use the NumberGarage™ service, and while we do have that ability now, we are focusing on building our Canadian presence for Q4 2013. Soon, our customers will be able to PARK or FORWARD their telephone numbers easily – or (as they may say in parts of Canada) “PARC” ou “ENVOYER” leurs numeros de telephone facilement. Ultimately, our goal is to give ALL global phone number-owners a way to easily “NumberGarage” their extra phone number(s).”

The PARK service offered by NumberGarage™ means that a phone number is not associated with any existing phone-number service, but the number is still available for future use by the owner. A number “parked” in NumberGarage™ is not used to make nor receive phone calls; however, callers to the number will receive a message saying that the number is parked in the garage at and unavailable at that time. NumberGarage’s PARK feature is a great way to save a family or long-held phone number without having to pay for landline phone service.

Conversely, the NumberGarage™ FORWARD service allows users to receive all calls made to the phone number in the Garage on any other phone number they choose (usually to a cell phone). With this feature, the customer is unable to make calls from the number in the garage (meaning that phone number will not show up on Caller ID), but all incoming calls to the number will be captured by the customer. Says Mr. Heeren:

“We like the fact that NumberGarage™ complements any other phone service provider. Our customers are able to forward their calls to their Google® Voice phone number, or their SKYPE® phone number, or to their T-Mobile®, AT&T®, Verizon®, or VirginMobile® phone numbers. Our customer must have active phone service from another provider to use our NumberGarage™ FORWARD service, which represents 80 percent of our customer base.”


SOURCE Ten-Digit Inc.

PR Newswire Link