Callers to your business phone number will hear your custom audio message directing them to press a key. "Press 1 for Sales, press 2 for Support..." You can configure keys 0-9 to send callers to a user, group, voicemail or audio message.
Upload your custom menu greeting file or record your message over the phone.
A key press on the keypad will send callers to the location you have setup instantly.
Keypress options don't have to just forward calls. You can send callers to important pre-recorded messages or direct to a voicemail. By using a schedule, you can create an "after-hours" menu that gives callers a completely different set of menu options.