pressing a key for a menu option

Auto Attendant Menu (IVR)

Let business callers press a key on their keypad to reach the department they need.

Automatically route callers with a simple key press

Callers to your business phone number will hear your custom audio message directing them to press a key. "Press 1 for Sales, press 2 for Support..." You can configure keys 0-9 to send callers to a user, group, voicemail or audio message.

With the NumberGarage app placing an outbound call

Menus can send callers to:

An account user

Forward the call to an employee, team member or rep you have set up as an account user.

A group of users

Create a group of users to receive calls using our simultaneous ring feature.

An audio message

Play a pre-recorded audio message with any important info customers may need (hours, events, etc).

Direct to voicemail

Immediately send callers to your NumberGarage voicemail and get messages in your email or app.

How auto attendant menus work


Create your greeting

Upload your custom menu greeting file or record your message over the phone.


Setup your keys

Configure keys 0-9 to send callers to a user, group, voicemail or audio message.


Callers hear menu

A key press on the keypad will instantly send callers to the location you have setup.

Advanced menu tip

Keypress options don't have to just forward calls. You can send callers to important pre-recorded messages or direct to a voicemail. By using a schedule, you can create an "after-hours" menu that gives callers a completely different set of menu options.

Take off with NumberGarage

Let your business number do the work for you

  • Callers can easily direct their own call
  • Repetitive questions (such as hours, location) can be answered with a menu option.
  • Up to 10 menu key options available to configure
  • Easy to update and instantly saved
  • Create a work hours and an after hours menu to direct callers even when you aren't working.

Additional Features


Manage business calls, voicemail and text through a separate business phone number on your mobile phone.

Download NumberGarage on the App Store Get NumberGarage on Google Play

For iOS and Android.

Overhaul your communications

Get in the garage and get a phone system upgrade for your small business

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